Frequently Asked Questions
Everything you need to know about your Huerta Jewelry experience.
What materials are used in Huerta Jewelry pieces?
We use high-quality materials including 18k gold vermeil, recycled sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes and water. Store them in the provided microfiber pouch when not in use and clean gently with a soft cloth.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Do you offer a warranty on your products?
Yes, every Huerta Jewelry purchase includes a 12-month warranty covering any manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.